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Customer Success Specialist

Maybe you haven’t heard of Kontentino yet. Let’s fix that real quick: Read what we're about.https://www.kontentino.com/jobs

Now that we're on the same page, you just might be the right fit to join us :)

 

Our customer support is ranked as one of the best in class. You can see what our users say about it on [G2 reviews](https://www.g2.com/products/kontentino/reviews/).

 

With that being said, you will be one of the people our clients love and hate the most.

You will be the one building the new relationships and maintaining the existing ones.

Helping our users on calls, as well as in deep discussions with our marketing and product department. 



What you'll be responsible for:

- You will be the first point of contact for our customers

- Reach out and qualify new leads registered in Kontentino

- Manage prospects from lead gen via demos, with the ability to articulate value proposition, navigate objections and foster relationships

- Maintain activities to avoid churn

- Use our internal tools and maintain the processes



What will help you succeed ?

- Fluent in business English with excellent written and verbal communication skills, fluent French 

is advantage 

- Ability to build successful client relationships and overcome objections/rejections

- Creativity, humor and independence, good time management

- Experience with customer support is highly appreciated, but you can be also a junior with natural talent in communication with people

 

 

What can we offer you? 

  • Family atmosphere
  • Peaceful office with a beautiful terrace and a huge garden
  • Great opportunity to learn within a fast-growing tech startup and the possibility to grow 



*Salary starts at 1500 EUR and depends on previous experience*

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Reviews from employees:

“It’s much more than just the work we do. Kontentino is a project many people believe in and want to see grow, it’s a place where you learn and work with incredibly talented people.”

Jakub KrehelJakub Krehel

“I think the product is great. Also, our company culture - anyone can come forward with ideas for improvement (regarding the product or the company).”

Stano BaginStano Bagin

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