This policy describes the information we process to support Kontentino services.
Please see also our Terms of Service accessible from www.kontentino.com/terms-of-service which describes the terms and conditions of use of Kontentino, including the description of our Services.
1. What type of information do we collect?
To provide the Kontentino services, we must process information about you and about others with whom you interact or if you use their personal information. The types of information we collect depend on how you use our Services. You can learn how to access and delete information we collect by visiting Account Settings within your Kontentino user profile.
Things you and others do and provide
Information and content you provide.
We collect content, communication and other information you provide when you use our Services, including when you sign up for the account, create, publish or comment on posts in the calendar in Kontentino.
We collect information about how you use our Services, such as which functionality or features you use, the actions you take, and the time, place and the frequency of such usage.
Information about transactions made on our Products.
If you are in charge of your Kontentino subscription, we collect information about the payments and the transactions. This includes payment information, such as your credit or debit card number and other card information, other account and authentication information; and billing, shipping and contact details.
Things others do and information they provide about you.
We also analyze content, communications and information other users provide about you. This may include information, for example when other users send you posts for approval or mention you within a post comment.
As described below, we collect information from and about the computers and phones connected and using our Services. For example, we use the information collected to better understand which features are or aren’t important to you, or to help us quickly identify the problem you might be experiencing with any of Kontentino’s functionality and to secure your account before unauthorised access.
Information we obtain from these devices includes:
Information such as operating system, hardware and software versions or browser type.
Unique identifiers or device IDs associated with the same device or account.
Network and connections:
Information such as time zone and IP address
2. How do we use this information?
Provide, personalize and improve our Services.
We use the information we have to deliver our Services, personalize features and make suggestions for you (such as features you might be interested in using or have not used). Our legal basis for such processing is the need to comply with contractual obligations contained in the Terms.
Product research and development:
We use the information we have to develop, test and improve our Services, including by conducting surveys and research, and testing and troubleshooting new products and features. Such processing is necessary for our legitimate interests consisting in providing an innovative Services to our users and partners.
Provide measurement, analytics, and other business services.
We use the information we have to analyze the effectiveness of our marketing campaigns. Such data may be aggregated, pseudonymized or de-identified, but if it does contain personal data, processing is necessary for our legitimate interests consisting in efficient marketing.
Promote safety, integrity and security. We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Services. We also use data we have to investigate suspicious activity or violations of our terms or policies. Such processing is necessary for our legitimate interests consisting in providing a safe environment and secure Service to our users and partners.
Communicate with you. We use the information we have to send you marketing communication, relevant news and updates that we believe may interest you. Such processing is necessary for our legitimate interests consisting in efficient marketing. You may always object to such processing by clicking the “Unsubscribe” link within such email. We may also communicate with you about our Services and policies and terms as necessary to comply with our contractual obligations as contained in the Terms. We also use your information to respond to you when you contact us.
3. How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All sensitive information you supply (your phone, credit card, paypal authorization) is encrypted via Secure Socket Layer (SSL) technology.
How do we protect your billing information? (credit cards, PayPal authorization... etc)
We do not store or process any credit card information or PayPal authorizations on our servers. All credit card information and PayPal authorizations are stored and processed within service, known as credit card payment gate maintained by Braintree.
Kontentino website complies with and is eligible for SAQ A , i.e. credit card processing is full outsourced to the Braintree Payments service and in Kontentino, it is provided through an iFrame.
4. How is this information shared?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Your information may shared with others in the following ways:
Within Kontentino ServicesPeople and accounts you share and communicate with:
When you use our Services, you choose, who has access to the content you manage. For example, when adding a social media profile you choose people who have access to that social media profile, you may select or restrict permissions to such people either by letting them create and manage content or just overseeing the content being created.
Sharing with Third-Party Partners
We work with third-party partners who help us provide and improve our Services. We don't sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
Partners delivering aggregated statistics of your usage
We provide our partners with anonymised and not-anonymised data about your usage and activity to better understand your behaviour and analyzing your experience.
We provide our advertising partners with some of your data (for example cookies) to promote our own content and services and to better personalize advertisement you see on social media.
Law enforcement or legal requests
We share information with law enforcement or in response to legal requests of the laws established within the country of our headquarters (more information about our headquarters at the end of the article).
5. What is our legal basis for processing data?
We collect, use and share the data that we have in the ways described above:
as necessary to fulfill our Kontentino Terms of Service
consistent with your consent, which you may revoke at any time through the Account Settings of your Kontentino user profile
as necessary to comply with our legal obligationsas necessary for our (or others') legitimate interests (as specified above), unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.
6. How can you exercise your rights provided under the GDPR?
Under the General Data Protection Regulation, you have the right to access, rectify, port and erase your data. Learn more about these rights, and find out how you can exercise your rights in the Account Settings of your Kontentino user profile. You also have the right to object to and restrict certain processing of your data. This includes the right to object to our processing of your data for direct marketing, which you can exercise by using the "unsubscribe" link in such marketing communications.
You have further the right to lodge a complaint with a supervisory authority – namely the Office of Personal Data Protection of the Slovak Republic at Hraničná 12, 820 07 Bratislava 27, Slovak Republic, firstname.lastname@example.org.
If you’d like to exercise your rights or ask any questions about privacy, please use the contact details below.
7. Data retention, account deactivation and deletion
We store data until it is no longer necessary to provide our Services or until your account is deleted - whichever comes first.
8. How will we notify you of changes to this policy?
We may from time to time update this policy. Where possible, we will notify you of the changes or remind you regularly to review this Policy via email.
9. Provisions specific to the USA
California Online Privacy Protection Act
Users can visit our site anonymously.
Can change your personal information:
By logging in to your account
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 16 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
Not to use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests immediately.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
10. How to contact Kontentino with questions
The data controller responsible for your information is Kontentino s.r.o., which you can contact online, or by mail at:
841 10 Bratislava, Slovakia
Updated: June 22, 2021