Share of Voice

Funny illustration glossary
How much of the conversation is actually about you.

Share of voice marketing measures how much of the total conversation, visibility, or advertising presence in your market belongs to your brand versus competitors. It’s expressed as a percentage and calculated by dividing your brand’s metric (mentions, ad spend, search impressions, etc.) by the total market metric. SOV tells you whether you’re leading or lagging in industry discussions across social media, paid ads, organic search, and PR—and where you need to invest to increase your competitive presence.

Why does share of voice matter for your brand?

SOV directly reflects brand awareness and market positioning. If you have a 15% share of voice in your industry but your competitors average 20%, you’re losing visibility in conversations that matter to your target audience. Unlike vanity metrics, SOV is comparative—it only makes sense in the context of competitors. High SOV correlates with stronger brand perception, customer consideration, and ultimately, market share growth. Monitoring it helps you spot gaps before they become bigger problems.

How do you calculate share of voice marketing?

The formula is straightforward: divide your brand’s metric by the total market metric, then multiply by 100. For social media, this might be your brand mentions divided by all competitor mentions combined. For paid ads, it’s your impression share or ad spend compared to competitors. For organic search, it’s your keyword visibility or traffic share. The specific metric changes by channel, but the calculation stays the same. Most brands track SOV across multiple channels because strength in one area doesn’t guarantee it elsewhere.

What channels should you monitor for SOV?

The main channels are social media, paid advertising, organic search, and PR/media coverage. Social media SOV tracks brand mentions and @tags in real-time conversations—this is where you see immediate competitive dynamics. Paid advertising SOV measures your impression share and ad spend relative to competitors. Organic search SOV shows how visible you are for target keywords. PR and media SOV tracks news coverage and third-party mentions. Most competitive brands monitor all four because a high SOV in one channel doesn’t mean you’re winning overall.

How can you increase your share of voice?

Start by identifying which channels matter most to your audience and competitors, then focus your efforts there. For social media, increase brand mentions by creating shareable content, running campaigns, and engaging in relevant conversations. For paid ads, increase your impression share and bid more aggressively on high-intent keywords. For organic search, improve keyword rankings through SEO and content optimization. For PR, pitch stories to journalists and build relationships with media outlets. The key is strategic allocation—don’t spread yourself thin trying to win everywhere at once.

What’s the difference between share of voice and market share?

Share of voice measures visibility and conversation dominance; market share measures actual sales or revenue. You can have high SOV but low market share if people talk about your brand but don’t buy from it. Conversely, some brands have low SOV but strong market share in niche segments. SOV is a leading indicator—it shows potential and brand strength—while market share is a lagging indicator of actual business results. The best brands track both because SOV growth typically precedes market share growth.